Turning complex concepts into clear learning solutions

I help organizations make sense of messy information, competing stakeholders, and tight timelines — and turn it into learning that people can actually use.

My solutions typically combine learning design, AI, visual storytelling, and the occasional professional cat herding.

Portfolio or design example

What I do

Learning systems & programs

End-to-end learning solutions that consider what happens before, during, and after training.

Online learning & simulations

Scenario-based eLearning and practice experiences that mirror real workflows.

Instructor-led & virtual facilitation

ILT and VILT design, facilitation, and facilitator enablement.

Job aids & performance support

Clear reference materials that support recall and judgment at the moment of need.

Systems & technical training

Learning that helps people navigate complex tools and processes.

Content strategy & stakeholder alignment

Turning competing inputs, SMEs, timelines, and constraints into something coherent and teachable.

How I do it

Authoring & Design

Articulate Storyline, Rise, PowerPoint, Illustrator, Clipchamp

Learning Platforms

LMS/LXP ecosystems, Second Nature, VILT platforms, knowledge bases

AI & Acceleration

Microsoft Copilot, generative AI for scenario design, feedback, and content refinement

Facilitation & Enablement

ILT/VILT facilitation, facilitator guides, teach-back exercises, reinforcement design

Content Systems

Templates, governance, reuse frameworks, review-ready production

Collaboration

SME extraction, stakeholder alignment, cross-functional rollout coordination

Selected Work

Representative examples. Additional samples available upon request.

Technical storytelling learning example

Storytelling for Global Technical Sellers

A global enablement program for technical sellers and solution engineers who struggled to translate features into business value.

What this required: learning architecture, scenario design, AI integration, and stakeholder alignment.

Learners practiced real customer conversations, received automated AI feedback, and improved their performance.

GUL call center training example

GUL Call Center Decision Training in a Regulated Environment

A layered learning system extending beyond the classroom with reinforcement, recall design, and compliance-safe practice.

What this required: systems thinking, compliance awareness, and reinforcement strategy.

Supported consistent, defensible performance in a high-stakes environment.

Design or learning example

About

I’m an instructional design consultant with a background in graphic design and storytelling. I’m often brought in when organizations have complex learning gaps and need clarity quickly.

My job is to listen carefully, ask better questions, and build learning that respects people’s time and intelligence.

Outside of work, I’m a rock climber, which perfectly aligns with instructional design. It involves solving problems from new angles, planning the route before taking action, trusting both your feet and your (belay) partner, and recognizing when a different perspective is the only way forward.

Contact

Want to connect? Email me or schedule a time on my Calendly that works best for you. I also love connecting on LinkedIn.