Turning complex concepts into clear learning solutions

I design learning with one goal: to make people’s jobs easier. I approach training as a practical tool that helps learners build confidence, make better decisions, and perform effectively in real-world conditions.

I help organizations untangle complex information, competing stakeholder priorities, and compressed timelines—and turn them into learning that people can actually use.

My work blends learning design, visual storytelling, AI-supported workflows, and the occasional professional cat herding to deliver learning that scales without losing clarity or usefulness.

Portfolio or design example

What I do

Learning Systems & Programs

End-to-end learning systems designed around what happens before, during, and after training, so learning holds up in real work.

Online Learning & Simulations

Scenario-based eLearning and practice experiences designed to mirror real workflows, decisions, and constraints.

Instructor-Led & Virtual Learning

ILT and VILT content designed to prioritize discussion, practice, and applied decision-making over slide delivery.

Job Aids & Performance Support

Clear, focused reference materials designed to support recall, judgment, and confidence at the moment of need.

Systems & Technical Training

Learning experiences designed to help people navigate complex tools, workflows, and processes without oversimplifying the job.

Content Strategy & Stakeholder Alignment

Learning strategies designed to turn competing inputs, SMEs, timelines, and constraints into something coherent and teachable.

How I do it

Authoring & Design

Articulate 360 (Storyline | Rise) | PowerPoint | Illustrator |
Vyond | Clipchamp

Learning Platforms

LMS/LXP ecosystems | VILT platforms | Knowledge bases

Practice & Scenario Design

Second Nature | Scenario-based practice | Role-play design | Feedback frameworks

AI & Acceleration

Microsoft Copilot | ChatGPT | Claude | Perplexity | Generative AI for research, drafting, QA, and iteration

Facilitation & Enablement

ILT/VILT content design | Facilitator guides | Teach-back exercises | Reinforcement design

Content Systems

Templates | Governance | Reuse frameworks | Review-ready production

Collaboration

SME extraction | Stakeholder alignment | Cross-functional rollout coordination

Selected Work

Representative examples. Additional samples available upon request.

Technical storytelling learning example

Storytelling for Global Technical Sellers

A global enablement program for technical sellers and solution engineers who struggled to translate features into business value.

What this required: learning architecture, scenario design, AI integration, and stakeholder alignment.

Learners practiced real customer conversations, received automated AI feedback, and improved their performance.

GUL call center training example

GUL Call Center Decision Training in a Regulated Environment

A layered learning system extending beyond the classroom with reinforcement, recall design, and compliance-safe practice.

What this required: systems thinking, compliance awareness, and reinforcement strategy.

Supported consistent, defensible performance in a high-stakes environment.

Design or learning example

About

I’m an instructional design consultant with a background in graphic design and storytelling. I’m often brought in when organizations have complex learning gaps and need clarity quickly.

My job is to listen carefully, ask better questions, and build learning that respects people’s time and intelligence.

Outside of work, I’m a rock climber, which perfectly aligns with instructional design. It involves solving problems from new angles, planning the route before taking action, trusting both your feet and your (belay) partner, and recognizing when a different perspective is the only way forward.

Contact

Want to connect? Email me or schedule a time to meet with me on my Calendly. I also love connecting on LinkedIn.